A staff member (right) from Shuozhou railway station, under China Railway Taiyuan in Shanxi province, inquires about traveler needs and recommends tailor-made rail trips, part of the local railway operator's drive to optimize services for diversified passenger demands. According to China State Railway Group, railways nationwide handled a record 1.13 billion passenger trips in the first quarter, up 5.5 percent year-on-year.